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Customer Member User Agreement

Welcome to SimpleZebra. This Customer Member User Agreement constitutes a legally binding agreement between you and SimpleZebra and should be read in conjunction with our privacy policy and General Terms and Conditions. Please note that some of our services and tools may have additional terms or varied terms that Customer Members will need to abide by.

Please note that Customer Members may not use our Site and Services if:

  • they are under the age of 18;
  • they do not have full capacity to enter into legally binding contracts; and/or
  • membership has been suspended/terminated by us.  

SimpleZebra Service

Customer Members are entitled to post Jobs to our Site free of charge.  Customer Members may submit Jobs via telephone, e-mail, SMS, Facebook or twitter on the relevant section of the Site.

Jobs emailed by Customer Members that SimpleZebra deem suitable for display on the Site shall be made available on the Site for the number of days as specified by the Customer Member.

We will send you a confirmation e-mail or SMS along with a reference number once your Job has been successfully accepted and posted on the Site.

We reserve the right to limit your activities on our Site.  We reserve the right to refuse to post, delete, remove or edit any Jobs submitted by Customer Members that we in our sole opinion believe to be offensive, false, misleading, inaccurate or otherwise unsuitable for posting on the Site or breach our contents standards.


It is the sole responsibility of a Customer Member to provide a full and accurate description of any Job and to select a Trade Member.  We make no warranty regarding any services obtained, work carried out, or goods purchased as a result of an introduction to a Trade Member or any other third party made via or in connection with the Site.

We do not provide any assurance or guarantee that a Trade Member shall respond to the Job posted or that any Trade Member who does respond is suitability qualified to complete the Job.

We do not recommend or endorse any Trade Member or their goods or services.

It is your responsibility to select a Trade Member that responds to the Jobs and negotiate the terms upon which the Job is to be completed - Simple Zebra accepts no responsibility and does not make any warranty regarding any goods or services obtained through or in connection with an introduction made through its Site or Services.

When you sign up as a registered Customer Member, you will be asked to enter a username and password you can then use to access your account and log on to areas of the Site which are reserved for Customer Members only. You accept that it is your sole responsibility to maintain the confidentiality of your password and that you are responsible for all activity that occurs under your account. SimpleZebra is unable to check the identity of people using the Trade or Customer Member areas and will not in any way be liable where your password is used by someone else. You should make sure that you are the only person using your username and password. You agree to notify SimpleZebra immediately of any unauthorised use of your account and any other breach of security as soon as you become aware of it.  

Posting Feedback/Reviews/Ratings

Only registered Customer Members may post Jobs and Reviews on the Site.

Customer Members are encouraged to post Reviews on the Site in relation to Trade Members, the standard of service received and with respect to the SimpleZebra experience in general as this is what makes this Site useful for other users.

All feedback must be reasonable, fair and accurate and we reserve the right to remove malicious or misleading statements from the Site and may at our sole discretion suspend or terminate membership for any reason whatsoever.


SimpleZebra is purely an introductory Site connecting Trade Members and Customer Members.  We make no warranty regarding any services obtained, work carried out, or goods purchased as a result of an introduction made via or in connection with the Site.  If you have a dispute with another Customer or Trade Member in relation to the Site, the Jobs or any associated services, then you must address the dispute directly to the respective Customer or Trade Member and update SimpleZebra of the outcome of any such dispute.

You agree to use the Site only for lawful purposes, in a way that does not improperly infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party.

If you do not accept these terms in full then you do not have permission to access the content of the Site and you should stop using the Site immediately.